My Suggestion for the Service Desk

In today's mail:

Subject:     Services Account - Password Expiration
Date:     Thu, 23 Feb 2012 06:00:04 -0600
From:     <servicedesk@namelesslargelaboratory.gov>
To:     <higgins@namelesslargelaboratory.gov>

Dear William S Higgins,

It is time to renew your NamelessLargeLaboratory Services Account,
username higgins.

The old password will expire in 6 days, on Feb 28, 2012.

Please change your password by going to [URL omitted...]

My reply:

Dear Service Desk:

Thank you for the reminder.

By the way, February 28th is not six days after February 23rd.

Perhaps you might consider acquiring some kind of machine that
would help in performing arithmetical calculations.

Yours truly,
Bill Higgins